Refund Policy

Effective 14 August 2026

Payments added to an S3sync balance are non-refundable.

Exceptional cases

If you believe an exceptional circumstance applies to your payment, email support@s3sync.app with the payment details and a description of the issue. We will review the request individually. This does not guarantee a refund.

Disputes

Please contact support before opening a payment dispute so that we can investigate and try to resolve the issue.